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FREE Ground Delivery on qualified items for orders over $100. Learn More »

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Shipping Details

FREE Ground Delivery for qualified shipments over $100

Ground Service — Estimated Transit Days Map
Qualifying shipments sent via ground service should arrive within 2–7 business days depending on location. Transit days are approximate and exclude the shipping date, weekends and holidays.
  1. All qualified shipments over $100 and delivered to the contiguous United States will be sent FREE via a ground service unless an express service is selected. Shipments sent via ground service should arrive within 2–7 business days depending on location. (A shipment is to one single address.)
  2. For all shipments under $100 that are sent via a ground service, the rates will be calculated during checkout based on your location and the weight of the order.
  3. Premier reserves the right to deliver qualifying shipments via our choice of carrier. We do not use USPS to deliver large or bulky items unless otherwise instructed. (Additional shipping charges may apply.)
  4. A few large, bulky or oversize items will have an additional handling fee stated within the product’s description. Please call for a quote.
  5. Shipments that move via a commercial truck carrier (LTL) will be charged based on your location and the weight of the order. Please call for a quote.
Shipments that DO NOT qualify for free ground delivery:
  • Shipments under $100.
  • Shipments sent outside the contiguous United States. (e.g. Alaska, Hawaii, Puerto Rico, etc.)
  • Shipments that require sending via a commercial carrier (LTL truck shipment).
  • Express deliveries (1-Day, 2-Day, 3-Day).
  • Shipments containing vaccines or cold products. These items are packed with frozen ice packs and ship via an air service. Vaccines and cold products cannot be combined with other items in order to qualify for FREE ground shipping.
  • Return shipping charges are your responsibility. If you use a Premier Easy Return Label, the return shipping cost is deducted from your refund.
Situations in which you should call us for a shipping quote:
  • When ordering oversized items or orders over 100 pounds.
  • For orders outside the USA or Canada.
  • Excise duties and/or excise taxes may be imposed by foreign agencies on orders shipped from the USA. All customs fees and import duties are payable by the recipient.

Express Shipping

  1. Expedited orders must be received before 2 pm (CT), otherwise shipments will be processed the following day.
  2. Friday orders received after 2 pm (CT) plus Saturday and Sunday shipments will not be fully processed until the following Monday.
  3. Upcharge items (those with extra handling fees) are ineligible for express shipping.

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800-282-6631
Local: 319-653-9600 • Fax: 319-653-6304
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Business Hours:

Monday–Friday: 7am–5pm CT
(January–December)
Saturday: 8am–12 noon CT
(March–August)
Saturday: Closed
(September–February)
Sunday: Closed
Monday–Friday: 7am–5pm CT (January–December)
Saturday: 8am–12 noon CT (March–August) and Closed (September–February)
Sunday: Closed
2031 300th Street
Washington, Iowa 52353
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Canadian Customs Fees and Duties

Orders to Canada from the USA may be subject to customs duties, taxes and brokerage fees which the recipient is legally responsible for paying. We cannot determine in advance what these charges will be, as duties, taxes and brokerage fees on items shipped to Canada are established by Canadian Customs at the Canada Border Services Agency (CBSA).

All items imported by individuals into Canada are subject to any or all of the following:

  • GST (Goods and Services Tax)
  • PST (Provincial Sales Tax)
  • Customs Duty
  • Brokerage Fees/Surcharge

GST & PST will vary based on the province to which the items are shipped. The duty is determined by the declared or insured value of the merchandise and the import classification rate determined by Canada customs. Brokerage fees or surcharges are imposed by the courier company (e.g. Canada Post, UPS, FedEx, etc.) to process your package through Canada customs. Please contact your local customs office to determine the exact customs costs that may apply to you.

Mexican Customs Fees and Duties

Orders to Mexico from the USA may be subject to customs duties, taxes and brokerage fees which the recipient is legally responsible for paying. We cannot determine in advance what these charges will be.