Returns & Exchanges
- Call us for a return authorization number so we can ensure that you receive proper credit when your item(s) reaches us.
- Send a copy of your invoice and circle the item(s) being returned.
- Wrap securely and send the item(s) to us by FedEx, UPS or insured parcel post. Address to:
Premier Returns Dept. 2031 300th Street Washington, IA 52353
- Indicate if you would prefer: exchange, credit on charge card, cash refund or credit on account. (Note: Shipping charges are not refundable. Cost of return shipping to Premier is your responsibility.)
- If an item(s) is returned within 30 days in new sellable condition, there will be no restocking fee; if not in sellable condition, a 15% restocking fee will be deducted from the refund. If returned after 30 days, all items will have a minimum of a 15% restocking fee deducted from the refund.
- If a shipment is refused from the delivery service, the shipping charges back to Premier will be deducted from the refund amount of the product.
Note: No return of obsolete, closeouts or special orders (includes custom printed items).
Beware Amazon Counterfeiters
Like many premium goods, Premier products are being copied and sold on Amazon.com, usually at drastically reduced prices and diminished quality. While flattering, counterfeit products do not meet Premier’s standards and are not covered under Premier’s guarantee of customer satisfaction.
While Amazon is an authorized reseller of Premier’s products, many merchants who sell through Amazon are not. When purchasing, it is important to note where the product is being “shipped from and sold by,” which is stated clearly for each product on Amazon.com.
Please contact us before you purchase if you are uncertain.
Buy Direct and Be Sure!
We use what we sell on our own farms, so we know our products much better than others know theirs. All of our products are sold directly from our website and shipped to customers throughout the USA and Canada. Shop online at Premier1Supplies.com to enjoy these benefits:
- Rest-assured you are receiving a genuine Premier product.
- FREE ground delivery for qualified shipments over $100.
- 30-day money back guarantee.
- Safe and secure shopping.
- Our website includes the most up-to-date information with the largest selection.
- We're available to help online and by toll-free telephone: 800-282-6631.